At Unicall Academy, we strive to provide high-quality educational services and a positive learning experience. However, we understand that sometimes things don’t go as planned. Below is our Refund and Return Policy to ensure transparency and clarity.

✅ 1. Eligibility for Refund

You may be eligible for a refund if:

• A class was cancelled by Unicall Academy without rescheduling.

• A technical issue from our side prevented class access.

• You cancel your enrollment within 3 days of the first class (for paid packages).

❌ 2. Non-Refundable Cases

Refunds will not be granted in the following situations:

• Missed or unattended classes due to student’s absence.

• Lack of internet connection or device problems on the student’s side.

• After 3 days of first class delivery or partial class completion.

• Trial/demo classes (as they are free).

🔄 3. Rescheduling

• If a student misses a class with prior notice (24 hours before), we may offer one make-up session, subject to availability.

• We do not guarantee make-up classes for repeated absences.

🧾 4. How to Request a Refund

To request a refund, please email us at:
📩 info@unicallacademy.com
Include: student name, registered contact number, reason for refund, and proof of payment (if applicable).

🕒 5. Refund Processing Time

If approved, refunds will be processed within 7 to 10 business days via the original method of payment.

📌 6. Policy Updates

We may revise this policy without prior notice. The updated policy will be effective once posted on this page.